Property Management System

Hotel PMS to streamline processes and improve guest experience

Amadeus Hotel Property Management System (PMS) is the ‘heart’ of your hotel property’s technology system, managing inventory, reservations, guest data, and in-house services seamlessly and efficiently. By integrating front office with conference & banqueting, finance, sales and marketing functions, you can obtain a centralised, single view of your guests and business performance.

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Industry challenges
In a competitive market place, customers expect their travel choices to offer value and exceed expectations. Delivering a seamless and consistent level of service is critical to success, making guests feel unique and special at every visit, so they will come back.
The only way to bring that special touch and personalise each stay, is with a PMS that gives you instant access to relevant information about your guests, enabling you to act faster to deliver a positive guest experience.You need a hotel PMS which is flexible enough to grow with your hotel, rapidly incorporating new technologies and processes as you need them.

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Transform your business
Amadeus Hotel PMS is a custom-built hotel management solution, adaptable to the requirements of every hotel - from a small 2 star single property right up to the complexities of a multi-property luxury brand.

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Key features in a flash
Full availability and reservation functionalities from your Amadeus Hotel PMS to maximise yield, cross-sell and up-sell within your property portfolio
• Make individual, group and package reservations simply and quickly from a graphical display of dynamic availability, stay rules and rate plans
• From one single database you can access inventory and availability for all properties within your brand and make instant reservations for sister properties: cross-selling brings additional revenue by keeping that guest within your group

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Interfaces to other hotel service functions
• Amadeus Hotel PMS integrates with other hotel service functions (pay TV, restaurant, meeting rooms, spa), to provide a complete picture of your guest’s stay pattern and needs, ensuring all services are perfectly synchronised

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Guest relationship transparency
• Centralised guest profiles mean customers only have to provide their information once. Guest data can then be shared amongst properties and between in-house services, improving hotel workflow and ensuring reservations are handled faster and more efficiently

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Business performance reporting
• Statistics are generated on performance indicators such as: total sales, guest spend, segment activity and inter-hotel service revenue to analyse business efficiency and generate management reports
• Amadeus Hotel PMS allows sales and marketing staff to use detailed historical guest data to attract new business with differentiated marketing campaigns