service programs
Benefits
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After concluding one of our service contracts, you will enjoy the following benefits:
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Bronze |
Silver |
Gold |
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Basic benefits
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· Cost reduction
· 10% discount for out of contract services
· Phone support without overcharge from Monday to Friday, between 9.00-18.00
· Remote connection from Monday to Friday, between 9.00-18.00
· Regular up-to-date information, to keep you informed about new developments regarding our last generation products and technologies
· Access to the resources on www.tophoreca.ro
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Additional benefits
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Do not apply
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+ 20% discount for out of contract services
+ 24/24h hone support without overcharge
+ 24-24h remote connection
+ 24/24h on-the-spot intervention
+ Free updates and upgrades
+ Replacing POS equipment, during the guarantee period, at client’s premises
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Special benefits
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Do not apply
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Do not apply
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+ 100% discount for out of contract services
+ Dedicated persoan
+ Emergency interventions
+ Hardware maintenance
+ Software maintenance
+ Network maintenance
+ Replacing equipment at client’s premises, regardless the guarantee period
+ Prevent malfunctioning
+ Remedy malfunctioning
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