service programs

Benefits

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After concluding one of our service contracts, you will enjoy the following benefits:

Bronze Silver Gold

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Basic benefits

· Cost reduction 

· 10% discount for out of contract services

· Phone support without overcharge from Monday to Friday, between 9.00-18.00

· Remote connection from Monday to Friday, between 9.00-18.00 

· Regular up-to-date information, to keep you informed about new developments regarding our last generation products and technologies

· Access to the resources on www.tophoreca.ro

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Additional benefits

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Do not apply

+ 20% discount for out of contract services 

+ 24/24h hone support without overcharge

+ 24-24h remote connection

+ 24/24h on-the-spot intervention

+ Free updates and upgrades

+ Replacing POS equipment, during the guarantee period, at client’s premises

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Special benefits

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Do not apply

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Do not apply

+ 100% discount for out of contract services 

+ Dedicated persoan

+ Emergency interventions

+ Hardware maintenance

+ Software maintenance

+ Network maintenance

+ Replacing equipment at client’s premises, regardless the guarantee period

+ Prevent malfunctioning

+ Remedy malfunctioning